Contact Us
Have questions, feedback, or need support? We'd love to hear from you. Choose the best way to reach us below.
Send Us a Message
Fill out the form below and we'll respond within 24-48 hours.
Frequently Asked Questions
How quickly will I receive a response?
We typically respond to all inquiries within 24-48 hours during business days. For urgent technical issues, please indicate "URGENT" in your subject line.
My microphone isn't working. What should I do?
First, ensure you've granted microphone permission in your browser. Try using Chrome or Edge for best compatibility. Check that your microphone is properly connected and selected in your system settings. If issues persist, try refreshing the page or clearing your browser cache.
Is my audio data stored on your servers?
No! All audio processing happens entirely in your browser. Your audio files and transcriptions never leave your device and are never uploaded to our servers. We prioritize your privacy above all else.
Can I use the transcription tool for commercial purposes?
Yes! Our tool is free for both personal and commercial use. You can transcribe business meetings, interviews, podcasts, and any other content you have rights to use.
The transcription accuracy is low. How can I improve it?
Transcription accuracy depends on audio quality. For best results: use clear audio with minimal background noise, speak clearly and at a moderate pace, use a good quality microphone, and ensure the correct language is selected. Audio with multiple overlapping speakers or heavy accents may have lower accuracy.
Before You Contact Us
Check Our FAQ
Many common questions are answered in the FAQ section above and on our homepage.
Try Refreshing
For technical issues, try clearing your browser cache and refreshing the page first.
Use Chrome/Edge
Our tool works best on Chrome or Edge browsers for optimal speech recognition.